Q1: Can I get samples before order? how long will be take?
- A: Yes, we can offer sample before order, sampling time takes aout 5-15days diffictuly of the different products. we will be charge for the samples and it can be reound once you place order with us.
Q2: Can you do OEM project ? can produce according to my deisgns?
- A: Yes, we can do OEM job, we can develop customized furniture and home decor products with wood and metal and other materials.
Q3: What is your production lead time and payment terms?
- A: Our lead time takes about 45-60days , our payment terms 30% deposit and 70% balance against the copy of shipping documents.
Q4: Can you arrange shipment to my address?
- A: Yes, once you confirm the order quantity we can help you to find a best way to arrange the shipment to your address it can be by Sea freight , Air shipment or express shipment.
Q5: How you control your quality? what guarantee do I have?
- A: We have QC to check each steps of the producing process from materil checking to product assembly, painting packing. we will ensure each item is in good condition before packing.After the goods arrival to customers warehouse if there is any damage , please contact us timely we will check what cauze the damage and improve it in our next shipment andsend replacements to our customers.
Q6: What is your main market and main customer? do you have customer in my country?
- A: Our market is worldwide, we have customer in US, UK, Australia,Middle east, if you like to know if we have been sell to your country and who do we sell please contact our sales for details.
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